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Jay Hendrickson, MBA, PMP
Program Manager
Industry Standard Servers
Hewlett-Packard Company
(281) 514-2226 (office)
(713) 446-5291 (home/cell)

An experienced project manager with excellent interpersonal and communication skills and a track record of successful process improvement. Strong planning, organizational, and analytical abilities. Successful background managing complex software and hardware development programs from initiation to deployment and maintenance. Black Belt trained in process improvement and extensive post-graduate level training in statistical analysis, management & organizational behavior, and business strategy & policy.



Hewlett-Packard Company, (March 2001 - present) Houston, TX
Engineering Program Manager - Manages software and hardware development of high availability clusters (i.e., integrated server and storage products) and storage controller products. Ultimately responsible for end-to-end program success. This position requires strong coordination and communication among geographically and divisionally dispersed functional teams.


Recognized for developing and implementing process improvement systems to make software and hardware testing more effective and efficient


Received “Better Together” award for successful management of cross-divisional program team after HP/Compaq merger


Landata Systems, Inc., (May 1999-January 2001) Houston, TX
Project Manager - Successfully lead project teams in the development of title insurance software for this subsidiary of the Stewart Title Company.


Contract Technical Writer, (Jan 1999 - May 1999) Houston, TX
Contract technical writer. Managed entire business from client acquisition, contracts, billing, and project post-mortem. Houston clients included: Big Brothers Big Sisters of Greater Houston (BBBS) Mental Health and Mental Retardation Authority of Harris County (MHMRA).


PrimaCis Health Information Technologies, Inc., (Feb 1998-Jan 1999) Houston, TX
Documentation Manager – Wrote technical documentation and prepared strategic business plan for this startup electronic medical record software company.


Elsinore Technologies, Inc. (1996-1998) Houston, TX
Documentation Manager and Customer Support Manager
One of the original members of the Visual Intercept design team (a client/server software development tool) - instrumental in the design and development of the GUI, functional requirements, reporting templates, and technical documentation for the software development kit (SDK).


University of Houston (1989-1996) Houston, TX
Full-Time Faculty and Teaching Fellow in the College of Business
Courses taught, research topics, and publications available on request.


Maxicare North Texas, Inc. (1987-1988) Dallas, TX
Provider Analyst
The largest, for profit, health maintenance organization (HMO) in the country.


 Education Master of Business Administration (Beta Gamma Sigma), The University of North Texas
Bachelor of Arts, The University of Texas at Austin
Project Management Professional (PMP), Project Management Institute
Black Belt trained in process improvement, Hewlett-Packard Company




Over ten (10) and available upon request.


Competitive amateur distance runner
Guitar (R&B)
Sport touring motorcycle riding
Web development (www.runbayou.com)


 References and publications are available upon request.


 To get resume in Microsoft Word format, click here.

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